ICT | Habnet

The information and communication technology services main responsibility is the management of ICT-related activities at UN-Habitat Headquarters in Nairobi and field offices. The unit acts as the focal point and liaison with UNON/ICTS to ensure that ICT services provided by UNON are in line with UN-Habitat’s strategic and operational needs.

ICT Equipment

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Title	Document Date	Type(desc)
United Nations Global Product CatalogUnited Nations Global Product Catalog	16 Feb 2016
UNON ICTS Service catalogue and Rate cardUNON ICTS Service catalogue and Rate card	13 Jun 2016
ICTS Services : Check-in Form for new staff membersICTS Services : Check-in Form for new staff members	13 Jun 2016
Use of Information and Communication Technology Resources and DataUse of Information and Communication Technology Resources and Data	29 Nov 2004	Procedures
Protection of UN Assets from Malicious Software United Nations Secretariat ICT Technical ProcedureProtection of UN Assets from Malicious Software United Nations Secretariat ICT Technical Procedure	21 Oct 2014	Procedures
UN-Habitat Information and Communication Technology Operating GuidelinesUN-Habitat Information and Communication Technology Operating Guidelines	30 Jan 2017	Procedures

E-mail and Telephone Services

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Title	Document Date	Type(desc)
E-Mail Management Policy For UNEP, UN-Habitat and UNONE-Mail Management Policy For UNEP, UN-Habitat and UNON	01 Jun 2010	Policies and Strategies
Limitation of automatic forwarding of e-mail messagesLimitation of automatic forwarding of e-mail messages	17 Jul 2014	Policies and Strategies
Policy on Tablet Devices- 26 March 2019Policy on Tablet Devices- 26 March 2019	27 Mar 2019	Policies and Strategies
Dial Patterns for National and International Calls (Intermission Calls)Dial Patterns for National and International Calls (Intermission Calls)	01 Mar 2013	Procedures
Set up for Lotus Notes Traveller-iOSSet up for Lotus Notes Traveller-iOS	01 Jun 2013	Procedures
How to Roam with your Mobile DeviceHow to Roam with your Mobile Device	07 Jul 2015	Procedures
E-mail filter upgradeE-mail filter upgrade	05 Jun 2015	Procedures
Mobile communication devices for official workMobile communication devices for official work	18 Feb 2005	Procedures
United Nations Guidelines on the Use of Social MediaUnited Nations Guidelines on the Use of Social Media	18 Oct 2013	Procedures
How to Report Fraudulent Email How to Report Fraudulent Email	01 Sep 2014	Procedures
Mobile Phone Instruction ManualMobile Phone Instruction Manual	20 Nov 2015	Procedures

Meeting Services

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Title	Document Date	Type(desc)
How to use meeting place and webex.How to use meeting place and webex.	01 Mar 2013	Procedures
How to use Video Conference Services.How to use Video Conference Services.	01 Mar 2013	Procedures
How to Book / Reserve a room in Lotus NotesHow to Book / Reserve a room in Lotus Notes	20 Aug 2015	Procedures
Cisco WebEx Meeting Set-up:Cisco WebEx Meeting Set-up:	20 Aug 2015	Procedures

Application Development and Internet

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Title	Document Date	Type(desc)
Managing ICT Risks at UN-HabitatManaging ICT Risks at UN-Habitat	31 Jan 2017
UN‐Habitat Information and Communication Technology (ICT) Committee: Terms of Reference ‐ December 2016 UN‐Habitat Information and Communication Technology (ICT) Committee: Terms of Reference ‐ December 2016	24 Feb 2017	Policies and Strategies
UN‐Habitat Information and Communication Technology (ICT) Strategy (2017 – 2021)UN‐Habitat Information and Communication Technology (ICT) Strategy (2017 – 2021)	24 Feb 2017	Policies and Strategies
Remote access Services at Nairobi User GuideRemote access Services at Nairobi User Guide	01 Mar 2013	Procedures
Internet Filter upgradeInternet Filter upgrade	06 Nov 2014	Procedures
United Nations Internet publishingUnited Nations Internet publishing	22 Aug 2001	Procedures

Focal Points

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Name	Role	E-mail	Office Phone
Daniel Ndeti	Information Systems, CyberSecurity, Cloud Architect, DevOPs	daniel.ndeti@un.org	+ 254 20 762 3091
Leon Osong	Requests for ICT Equipment/Services, New Staff Setup, Software Installation,	leon.osong@un.org	+254 20 762 3941
ICTS Service Desk	ICT Sevices	icts.servicedesk@un.org	+254207626065